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Welcome to the Non-Core Natural Gas Customer Claim Form page.

The information on this page complements the Non-Core Natural Gas Customer Claim Form that you have received or will receive via regular mail. You can not download a Claim Form from this site.  If you have not received a Claim Form, please contact the El Paso Settlement Administrator at noncoreclaims@poorman-douglas.com.  Do not address questions regarding the settlement to this e-mail site.  We will respond only to requests for Claim Forms.  You should direct all questions to the El Paso Settlement Administrator at 1-877-205-2720. Below are instructions that explain how to obtain and complete the Spreadsheet and how to access the FTP site when you have completed the Claim Form and Spreadsheet.

Downloading the spreadsheet:

Please download the spreadsheet from this website to your computer. You must enter all data for the tables in the spreadsheet.  You cannot submit this information in the hard copy claim form.  As you answer questions on the claim form, you will be directed to complete the appropriate table in the spreadsheet.

The website will not save your data; you must save it to your computer.  When you are finished working on the spreadsheet, you must upload it in to the FTP site on the link below.

Working with the spreadsheet:

Each time you open the Spreadsheet, you will be asked to enable or disable the macros associated with it. Click on the "Enable Macros" button. If you disable the macros you will lose the ability to add more tables or rows and other features we have built into the spreadsheet. If you have mistakenly disabled the macros, you should save the spreadsheet and reopen it.  Excel will ask you again to enable or disable the macros and you can choose to enable them.

If, however, your Excel program gives you a message that states "Macros are disabled because the security level is set to High," you must go into Tools at the top of your tool bar, click Options, and then choose the Security tab.  Near the bottom right of the Security tab is a button labeled "Macro Security."  Click the button and a screen will open that lets you choose your Security Level. Click the dot next to Medium and then click OK, and click OK again to gain the ability to enable or disable Macros running in your programs. In order to activate the Macros you will need to SAVE, close the program and reopen it.

Naming the spreadsheet:

Before uploading your spreadsheet onto the FTP site, please name it with the numerical sequence that is below the Settlement Administrator's address on the first page of the paper Non-Core Natural Gas Customers Claim Form you receive by regular mail, followed by the extension ".xls."

An example of a valid spreadsheet name is: 014150000001011.xls.

The number below the Settlement Administrator's address is a unique identifier for your company. You can not use that number to submit information for any company other than your own. If, for some reason, you feel that you require another Claim Form, please contact the Settlement Administrator at noncoreclaims@poorman-douglas.com and provide your company name, name of a contact person to whom we should mail the Claim Form, and your mailing address.

Uploading the spreadsheet onto the FTP site:

To upload your spreadsheet onto the FTP site, first confirm that you have named it according to the naming convention cited above, then click on the link to the FTP site below.  Doing so will open the FTP site.  You can then either cut and paste, or drag and drop, your spreadsheet to the site.

Once your spreadsheet has been transferred to the FTP site it will not be accessible to anyone but the El Paso Settlement Administrator. Please make sure that all you information is correct and complete.  Incomplete spreadsheets will be returned to you for completion.

  • Click here to download the spreadsheet.
  • Click here to go to the FTP site.

     

    If you have any questions concerning the claim form or the spreadsheet, please contact the Settlement Administrator at 1-877-205-2720

    Please remember that the spreadsheet is due by midnight September 7, 2004 and all of the supporting documentation, including a copy of your Non-Core Claim Form must be postmarked by that date.